Make Chargify Better!

This is the main forum of ideas to make Chargify better! Thanks for visiting!

  • Sub-Categories *
    We’ve created sub-categories to help organize ideas. Sub-categories are listed to the right, so if you only care about Product Management, then click that category to see only those ideas.
  • Payment Gateways *
    Please note that we’ve created a separate forum altogether for Payment Gateways. It’s shown on the right, near the bottom of this page.

How can we improve Chargify?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the “My feedback” filter and select “My open ideas”.
(thinking…)
Reset

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
    1. Self-Service Portal

      Host a portal where my users can sign up, select and change their products, input and change their credit card, see past statements, and generally manage their subscriptions & payment info.

      275 votes
      Vote 0 votes Vote Vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service

        You'll receive a confirmation email with a link to create a password (optional).

        Signed in as (Sign out)
        You have left! (?) (thinking…)
        started  ·  Lance WalleyAdminLance Walley (Admin, Chargify) responded

        Hey, we have a developer devoted to this now. If you have comments or ideas, please post them here or via Twitter to @Chargify

      • One-off charges without a subscription

        I just want to be able to charge one off fees without the need for a subscription.

        251 votes
        Vote 0 votes Vote Vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service

          You'll receive a confirmation email with a link to create a password (optional).

          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Provide SSL, maybe completely custom domain

          1) Provide a way so that my users have SSL pages on a subdomain of Chargify, such as https://myservice.chargify.com. 2) Provide SSL with a completely custom domain, such as https://secure.myservice.com

          185 votes
          Vote 0 votes Vote Vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service

            You'll receive a confirmation email with a link to create a password (optional).

            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Quickbooks support

            Push data to quickbooks for the bean counters. Pull clients from quickbooks would be nice too

            153 votes
            Vote 0 votes Vote Vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service

              You'll receive a confirmation email with a link to create a password (optional).

              Signed in as (Sign out)
              You have left! (?) (thinking…)
              started  ·  Lance WalleyAdminLance Walley (Admin, Chargify) responded

              Hi, we’re starting work on Quickbooks to Chargify integration. We’re working with an outside company that’s done similar integrations with Quickbooks.

              The first thing they need us to do is start gathering input from merchants who would use this, to find out basic things like:

              • Quickbooks Desktop or Online version?
              • What level of detail would be the minimum necessary imported into Quickbooks to be useful? Monthly per-product sales totals?

              Please email lwalley@chargify.com to join the conversation. When the time is right, we’ll set up a forum or other means for everyone to communicate, along with the integration company.

              Thanks.


              Lance
            • Generate nice-looking PDF statements that my customers get each billing period

              Assume our customer can customize the look of this statement, such as with their logo

              135 votes
              Vote 0 votes Vote Vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service

                You'll receive a confirmation email with a link to create a password (optional).

                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Single-Use Promo Codes With Unique Identifiers, aka Gift Subscriptions

                I want the ability to create a pool of a specified number of discount codes that all confer the same benefit. Each code can be used only one time (i.e. by a unique individual). Why? PM wants to give out a smaller number of very valuable promotion codes (e.g. "unlimited users for 12 months!") to a smaller number of specified individuals (e.g. trusted friends in the industry, mentors, influencers, private beta period users, etc.). These codes provide an extremely valuable benefit (potentially unlimited users for a long period of time), so he wants to make sure that when he gives… more

                124 votes
                Vote 0 votes Vote Vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service

                  You'll receive a confirmation email with a link to create a password (optional).

                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  under review  ·  Lance WalleyAdminLance Walley (Admin, Chargify) responded

                  Great suggestion by Dave at Indieflix.com to merge this idea with a similar one: Gift Subscriptions, which uncovered that this idea is more popular than it appeared. Thanks, Dave!

                • 116 votes
                  Vote 0 votes Vote Vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service

                    You'll receive a confirmation email with a link to create a password (optional).

                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • User can Subscribe to Several Products at the Same Time

                    I'd like to be able to let a user subscribe to several products at the same time, and manage his or her subscriptions over the api.

                    When adding a new product to a users account, they should be billed immediately for the new product, but when it's time for reoccurring bill, the subscriptions should be prorated such that they only get billed once a month.

                    This, along with the 'product creation through api' would make chargify nearly perfect for me.

                    103 votes
                    Vote 0 votes Vote Vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service

                      You'll receive a confirmation email with a link to create a password (optional).

                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Email sent prior to trial end

                      Allow configuration to send an email a few days before the users trial is to end.

                      100 votes
                      Vote 0 votes Vote Vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service

                        You'll receive a confirmation email with a link to create a password (optional).

                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Bypass trials

                        Would like the ability when creating a subscription to ignore the trial of a product. This would be great when a customer has previously had a trial and we do not want to offer the trial again. Perhaps a simple flag in the Subscription API to bypass trial if product has one.

                        71 votes
                        Vote 0 votes Vote Vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service

                          You'll receive a confirmation email with a link to create a password (optional).

                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          under review  ·  Michael KlettAdminMichael Klett (Admin, Chargify) responded

                          We will implementing checks so that we’re managing this for you (i.e. one trial per customer). But we’ll also consider having a flag you can use to bypass the trial manually.

                        • Allow users to view/download past statements

                          1) Provide a means for users to view past statements. 2) Provide a means for users to download past statements as nicely formatted PDFs.

                          71 votes
                          Vote 0 votes Vote Vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service

                            You'll receive a confirmation email with a link to create a password (optional).

                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Send invoice, customer sends payment to me

                            Send a statement/invoice to my customer, but do NOT bill their credit card, do NOT do any dunning, I'll handle Accounts Receivable. Maybe provide an interface where I can mark accounts as paid, but that's a nice-to-have as long as I already have the invoices somehow (ie, copies emailed to me when they're sent out).

                            70 votes
                            Vote 0 votes Vote Vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service

                              You'll receive a confirmation email with a link to create a password (optional).

                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Prepaid Metering

                              Your metering today allows customers to consume units and pay at the end of the month with.

                              I'd like to give our customers the ability to prepay for a number of units and then "consume" them until they run out.

                              64 votes
                              Vote 0 votes Vote Vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service

                                You'll receive a confirmation email with a link to create a password (optional).

                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                planned  ·  Lance WalleyAdminLance Walley (Admin, Chargify) responded

                                This will fall into place as we add price list support to metered-billing products, similar to what we added recently for regular, flat-rate products. We don’t have a specific date, but it should be in place in May or June.

                              • Email customer 2 days before payment is taken

                                It would be good to have the ability to be upfront with my customers and send them an email 2 days before payment is going to be taken.

                                62 votes
                                Vote 0 votes Vote Vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service

                                  You'll receive a confirmation email with a link to create a password (optional).

                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Setup fee should be charged *after* trial period

                                  I want my customer to be charged my setup fee only *after* they have received any trial time that I offer with their plan. This is really true if the trial is free. Sellers who offer non-free / lower-cost trials may not need this as much.

                                  52 votes
                                  Vote 0 votes Vote Vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service

                                    You'll receive a confirmation email with a link to create a password (optional).

                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Ability to change subscription states in test sites.

                                    For testing purposes, it would be nice to be able to change the subscription state on demand (trialing, cancelled, active, etc) to make sure my app responds to them properly.

                                    51 votes
                                    Vote 0 votes Vote Vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service

                                      You'll receive a confirmation email with a link to create a password (optional).

                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Allow deletion of a customer & associated subscriptions

                                      I realize this is by design, but it creates problems to not be able to delete customers and subscriptions. We had the same customer some how signup for the same subscription 4 times.

                                      48 votes
                                      Vote 0 votes Vote Vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service

                                        You'll receive a confirmation email with a link to create a password (optional).

                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Xero Support

                                        Push data to Xero (too) for the bean counters. Pulling customers from Xero would be nice too (too).

                                        43 votes
                                        Vote 0 votes Vote Vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service

                                          You'll receive a confirmation email with a link to create a password (optional).

                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          under review  ·  Lance WalleyAdminLance Walley (Admin, Chargify) responded

                                          Hi all, we have a customer who’s contemplating a simple integration to Xero.com accounting package.

                                          He’d like to know if people are interested, and if they have suggestions.

                                          Please let him know on Twitter: @lancehodges

                                          Thanks!

                                        • Enter a future subscription start date

                                          This is great for people signing up in the middle of their trial period. One would be able to specify the subscription start date in x-remaining-trial-days.

                                          43 votes
                                          Vote 0 votes Vote Vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service

                                            You'll receive a confirmation email with a link to create a password (optional).

                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          • Brand/white-label the Admin UI

                                            Allow logo and color change. Better yet, the ability to have the subdomain at a non-chargify.com domain.

                                            41 votes
                                            Vote 0 votes Vote Vote
                                            Vote
                                            Sign in
                                            Check!
                                            (thinking…)
                                            Reset
                                            or sign in with
                                            • facebook
                                            • google
                                              Password icon
                                              I agree to the terms of service

                                              You'll receive a confirmation email with a link to create a password (optional).

                                              Signed in as (Sign out)
                                              You have left! (?) (thinking…)
                                            ← Previous 1 3 4 5 6 7 8 9 10
                                          • Don’t see your idea?
                                          • Post a new idea…
                                          • Knowledge Base and Helpdesk