Make Chargify Better!
This is the main forum of ideas to make Chargify better! Thanks for visiting!
- Sub-Categories *
We’ve created sub-categories to help organize ideas. Sub-categories are listed to the right, so if you only care about Product Management, then click that category to see only those ideas.
- Payment Gateways *
Please note that we’ve created a separate forum altogether for Payment Gateways. It’s shown on the right, near the bottom of this page.
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Self-Service Portal
Host a portal where my users can sign up, select and change their products, input and change their credit card, see past statements, and generally manage their subscriptions & payment info.
275 votesstarted ·
AdminLance Walley
(Admin, Chargify)
responded
Hey, we have a developer devoted to this now. If you have comments or ideas, please post them here or via Twitter to @Chargify
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One-off charges without a subscription
I just want to be able to charge one off fees without the need for a subscription.
251 votes -
Provide SSL, maybe completely custom domain
1) Provide a way so that my users have SSL pages on a subdomain of Chargify, such as https://myservice.chargify.com. 2) Provide SSL with a completely custom domain, such as https://secure.myservice.com
185 votes -
Quickbooks support
Push data to quickbooks for the bean counters. Pull clients from quickbooks would be nice too
153 votesstarted ·
AdminLance Walley
(Admin, Chargify)
responded
Hi, we’re starting work on Quickbooks to Chargify integration. We’re working with an outside company that’s done similar integrations with Quickbooks.
The first thing they need us to do is start gathering input from merchants who would use this, to find out basic things like:
- Quickbooks Desktop or Online version?
- What level of detail would be the minimum necessary imported into Quickbooks to be useful? Monthly per-product sales totals?
Please email lwalley@chargify.com to join the conversation. When the time is right, we’ll set up a forum or other means for everyone to communicate, along with the integration company.
Thanks.
Lance -
Generate nice-looking PDF statements that my customers get each billing period
Assume our customer can customize the look of this statement, such as with their logo
135 votes -
Single-Use Promo Codes With Unique Identifiers, aka Gift Subscriptions
I want the ability to create a pool of a specified number of discount codes that all confer the same benefit. Each code can be used only one time (i.e. by a unique individual). Why? PM wants to give out a smaller number of very valuable promotion codes (e.g. "unlimited users for 12 months!") to a smaller number of specified individuals (e.g. trusted friends in the industry, mentors, influencers, private beta period users, etc.). These codes provide an extremely valuable benefit (potentially unlimited users for a long period of time), so he wants to make sure that when he gives… more
124 votesunder review ·
AdminLance Walley
(Admin, Chargify)
responded
Great suggestion by Dave at Indieflix.com to merge this idea with a similar one: Gift Subscriptions, which uncovered that this idea is more popular than it appeared. Thanks, Dave!
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116 votes
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User can Subscribe to Several Products at the Same Time
I'd like to be able to let a user subscribe to several products at the same time, and manage his or her subscriptions over the api.
When adding a new product to a users account, they should be billed immediately for the new product, but when it's time for reoccurring bill, the subscriptions should be prorated such that they only get billed once a month.
This, along with the 'product creation through api' would make chargify nearly perfect for me.
103 votesunder review ·
AdminLance Walley
(Admin, Chargify)
responded
This is being contemplated now as part of a larger invoicing effort underway.
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Email sent prior to trial end
Allow configuration to send an email a few days before the users trial is to end.
100 votes -
Bypass trials
Would like the ability when creating a subscription to ignore the trial of a product. This would be great when a customer has previously had a trial and we do not want to offer the trial again. Perhaps a simple flag in the Subscription API to bypass trial if product has one.
71 votesunder review ·
AdminMichael Klett
(Admin, Chargify)
responded
We will implementing checks so that we’re managing this for you (i.e. one trial per customer). But we’ll also consider having a flag you can use to bypass the trial manually.
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Allow users to view/download past statements
1) Provide a means for users to view past statements. 2) Provide a means for users to download past statements as nicely formatted PDFs.
71 votes -
Send invoice, customer sends payment to me
Send a statement/invoice to my customer, but do NOT bill their credit card, do NOT do any dunning, I'll handle Accounts Receivable. Maybe provide an interface where I can mark accounts as paid, but that's a nice-to-have as long as I already have the invoices somehow (ie, copies emailed to me when they're sent out).
70 votes -
Prepaid Metering
Your metering today allows customers to consume units and pay at the end of the month with.
I'd like to give our customers the ability to prepay for a number of units and then "consume" them until they run out.
64 votesplanned ·
AdminLance Walley
(Admin, Chargify)
responded
This will fall into place as we add price list support to metered-billing products, similar to what we added recently for regular, flat-rate products. We don’t have a specific date, but it should be in place in May or June.
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Email customer 2 days before payment is taken
It would be good to have the ability to be upfront with my customers and send them an email 2 days before payment is going to be taken.
62 votes -
Setup fee should be charged *after* trial period
I want my customer to be charged my setup fee only *after* they have received any trial time that I offer with their plan. This is really true if the trial is free. Sellers who offer non-free / lower-cost trials may not need this as much.
52 votes -
Ability to change subscription states in test sites.
For testing purposes, it would be nice to be able to change the subscription state on demand (trialing, cancelled, active, etc) to make sure my app responds to them properly.
51 votes -
Allow deletion of a customer & associated subscriptions
I realize this is by design, but it creates problems to not be able to delete customers and subscriptions. We had the same customer some how signup for the same subscription 4 times.
48 votes -
Xero Support
Push data to Xero (too) for the bean counters. Pulling customers from Xero would be nice too (too).
43 votesunder review ·
AdminLance Walley
(Admin, Chargify)
responded
Hi all, we have a customer who’s contemplating a simple integration to Xero.com accounting package.
He’d like to know if people are interested, and if they have suggestions.
Please let him know on Twitter: @lancehodges
Thanks!
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Enter a future subscription start date
This is great for people signing up in the middle of their trial period. One would be able to specify the subscription start date in x-remaining-trial-days.
43 votes -
Brand/white-label the Admin UI
Allow logo and color change. Better yet, the ability to have the subdomain at a non-chargify.com domain.
41 votes